In view of the exceptional nature of the current situation caused by the rapid advance of COVID-19/SARS-CoV-2, at Mecalux, we are committed to the safety and well-being of our employees, customers and fellow citizens.
Always following the guidelines set by the World Health Organization (WHO) and by each of the governments of each of the markets in which we are present, at Mecalux, we are committed to providing our customers with efficient service.
Therefore — and in compliance with strict safety measures — our factories remain active to ensure that there are no delays in production or customer deliveries.
In addition, the teams at each of the Mecalux offices will maintain online contact with customers and suppliers to respond to all queries and requests they may have.
Mecalux is striving to do its bit to prevent the spread of the coronavirus by making its employees aware of the need to wash their hands frequently, avoid direct contact and reduce travel significantly, especially to high-risk areas.
Exceptionally, the company has drastically reduced office staff by facilitating remote working, to guarantee that all customer requests and inquiries are properly addressed. This measure also ensures the safety of the employees at the various Mecalux facilities.
In accordance with the indications of each government, our organisation will provide information via our website and our various social networks about any change or alteration in service.
We at Mecalux apologise in advance for any delay beyond our control that may occur in the coming days. Our teams in the various countries are working to keep providing efficient — as well as safe — service to our customers.
Mecalux’s long history is interwoven with a culture of hard work, the drive to do things well, and continuous customer service. These values — so deeply ingrained in our organisation — have enabled us to respond effectively during this trying time, which calls for additional effort from us all.