Distributed Order Management System

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The software solution that unifies the supply chain for flexible, intelligent, omnichannel order orchestration

Easy DOM is a cloud-deployed distributed order management system that optimises the selection of order fulfilment locations within a network of warehouses and distribution centres. Easy DOM operates based on inventory availability and a set of prioritisation rules tailored to a company’s business model. To achieve this, the software integrates and synchronises the various supply chain actors. These range from warehouses, shops, 3PL providers and shipping agencies to ERP systems, marketplaces and call centres. Easy DOM is a versatile, robust software program that offers the perfect solution to the challenges of omnichannel retail. It provides full visibility into inventory and streamlines order orchestration. Moreover, it meets consumers’ increasing expectations, such as access to different sales channels and delivery options (e.g., home delivery and in-store pickup). With a wide range of capabilities designed to optimise order allocation and deliver unique customer experiences, Easy DOM helps maximise operational efficiency and cost-effectiveness.

Optimised order routing

Orders are assigned automatically to the ideal shipping locations according to each centre’s inventory levels and workload capacity as well as preconfigured prioritisation rules (e.g., order priority, shipping costs and delivery time). The orchestration process is tailored to business model requirements to minimise costs and maximise benefits.
Global inventory visibility

Aggregated and disaggregated views of the inventory level for each item provide a dynamic, interconnected, real-time view of inventory availability and stock flow throughout the supply chain.
Maximum customer satisfaction

Intelligent order orchestration offers shopping experiences that meet customer requirements and drive sales. It ensures delivery commitments are met through fast, on-time, error-free shipments. Customer-oriented features strengthen loyalty by enabling order status tracking and streamlining the management of changes and incidents.
Multilevel and omnichannel integration

The consolidation of all supply chain levels facilitates the management of complex scenarios in businesses with extended distribution networks that include multiple sales channels and shipping locations. The system integrates easily with various ERP, WMS and other third-party software to ensure fast implementation in all kinds of businesses.